Electricity
Consumer numbers across discoms, fetched each cycle so due amounts are current before anyone pays.
Services
Utility bill payments for companies, run as an operation.
Paytrix covers the utilities Indian organisations pay — electricity, water, gas, broadband, mobile, DTH, and more — and the controls around them. You enable the services your organisation offers. Client companies see only their own accounts and payments.
Utilities on the platform
These are the bill types operations teams run every month. An organisation switches on the categories it settles. A client company only sees the consumer accounts registered for it.
Water
Municipal and board connections for offices, plants, and properties your organisation looks after.
Gas and LPG
Piped gas and commercial LPG accounts, kept as managed bills rather than one-off portal visits.
Broadband
Site-level internet accounts, with a fetch that shows what is due before the wallet is debited.
Mobile postpaid
Postpaid connections billed to a company, registered once and paid from the client wallet.
DTH
Direct-to-home accounts that sit on the same book as the rest of a site’s utilities.
Landline
Fixed-line accounts that still arrive every month and still need a consumer number on file.
Municipal dues
Civic charges your operations team already treats as part of the monthly utility run.
What the workspace includes
Bill fetch and managed accounts
Register each consumer number once. Paytrix fetches the latest bill, refreshes due amounts, and records when the utility says the account is already paid — without creating a false payment.
- Electricity, water, gas, broadband, mobile, DTH, and other configured utilities
- Scheduled fetch, or a retry when a fetch fails
- One managed bill per consumer account
Client wallets
Client companies request a top-up. The organisation credits the wallet. Bill payments then debit that balance, with a statement of opening, credits, debits, and closing.
- Prepaid balance before any utility is paid
- A ledger line for every movement
- Organisation review before funds are credited
Payments and biller settlement
When a fetch finds an amount due, a payment cycle opens. The client pays from the wallet. Organisation users pick up the cycle and mark it settled with the utility.
- Client payment from the prepaid wallet
- Organisation pick-up and settlement with the biller
- Maker–checker where your approval rules require it
Reports for operations and finance
Pull a date range instead of exporting raw screens. Bill statements, payment history, wallet activity, funding, and settlement registers are generated for the role that needs them.
- Choose dates, then generate
- Excel and PDF export
- Separate catalogues for client, organisation, and platform
Controls and audit
Access is split by role. Sensitive money actions can require a second person. An audit log records who moved money and when.
- Organisation and client user management
- Approval rules for settlement
- Audit extract by date range
Support and disputes
Client companies raise tickets inside the workspace. Disputes sit on the payment they belong to, so the operations team is not matching email threads to bill numbers.
- In-product support tickets
- Disputes linked to the payment
- The conversation stays on the record
Who does what
Organisation
- Onboard client companies and their users.
- Enable the utility services the organisation will settle.
- Review wallet top-ups and credit the prepaid balance.
- Pick up client-paid bills and settle with the utility.
- Set approval rules and read the audit log.
Client company
- Register consumer numbers for the utilities they pay.
- Fetch bills and see whether an amount is due.
- Fund the wallet and pay from that balance.
- Download statements for the accounts they own.
- Raise a support ticket or a dispute on a payment.
Tell us which utilities are on your book
Share the companies, cities, and bill types you pay. Workspace access is issued after your organisation is onboarded.